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Email Integration

Overview

Nexus can send transactional emails (via Resend) and import orders from email attachments (PDF invoices parsed via order-pdf-import).

Capabilities

  • Send transactional and notification emails.
  • Import orders from PDF invoices attached to emails.
  • Email channel conversations in the omnichannel inbox (roadmap).

Edge Functions

FunctionDirectionPurpose
send-emailOutboundSends emails via Resend API
order-pdf-importInboundParses PDF invoices from email and creates orders

Required configuration

  • Resend API key — configured per organization.
  • Domain verification — the sending domain must be verified in Resend.

Common troubleshooting

IssueResolution
Emails not sendingVerify Resend API key and domain verification status.
PDF import incorrectCheck that the PDF format matches supported invoice layouts.